Deciding to move a senior loved one into an assisted living community is a significant and often emotional decision. It involves careful consideration and thorough research to ensure that the community you choose will provide the best possible care and quality of life. One of the most important steps in this process is touring potential communities. We’ve put together a guide on how to approach this crucial task, along with key questions to ask and things to observe during your visit.
Preparing for the Tour
Before you schedule a tour, it’s essential to define what you and your loved one are looking for in an assisted living community. Consider factors such as location, size, services offered, and cost. Make a list of priorities and needs, including any specific medical or personal care requirements.
During the Tour
When you arrive at the community, take note of your first impressions. The atmosphere, cleanliness, and overall condition of the facility can tell you a lot about how it is managed. Here are some aspects to consider and questions to ask during your visit:
- Facility Environment
- Observation: Pay attention to the cleanliness, maintenance, and overall appearance of the community. Are the grounds well-kept? Are the common areas tidy and inviting?
- Questions:
- How often are the facilities cleaned?
- Are there regular maintenance checks?
- Staff and Care
- Observation: Watch how staff members interact with residents and each other. Are they friendly, respectful, and attentive? Note the staff-to-resident ratio.
- Questions:
- What qualifications and training do the staff have?
- What is the staff-to-resident ratio during the day and night?
- How are medical emergencies handled?
- Living Spaces
- Observation: Look at the different types of living spaces available. Are they clean, well-maintained, and suitably equipped for seniors? Check for safety features like grab bars and emergency call systems.
- Questions:
- What types of living arrangements are available (private rooms, shared rooms, apartments)?
- Can residents personalize their living spaces?
- Are there safety features in place?
- Activities and Social Life
- Observation: Notice the activity schedule and the level of resident participation. Are there diverse and engaging activities that cater to different interests and abilities?
- Questions:
- What types of activities and programs are offered?
- Which are the most popular?
- Are there opportunities for social interaction and outings?
- How are new residents integrated into the community?
- Dining and Nutrition
- Observation: Visit the dining area and, if possible, sample a meal. Observe the quality of the food and the dining experience.
- Questions:
- What is the menu like? Are there healthy and varied options?
- Can the community accommodate special dietary needs?
- Are residents involved in menu planning?
- Medical and Personal Care
- Observation: Inquire about the medical services provided and the process for routine and emergency care.
- Questions:
- What medical services are available on-site?
- When is a nurse on site? On call?
- How are medications managed and administered?
- Is there a regular schedule for health check-ups and personal care assistance?
- Safety and Security
- Observation: Check for security measures like locked entrances, security personnel, and emergency response systems.
- Questions:
- What security measures are in place to ensure residents’ safety?
- During what hours is the front desk manned?
- How is access handled after hours?
- How does the community handle emergencies and evacuations?
- Family Involvement
- Observation: Understand how families are involved and informed about their loved ones’ care.
- Questions:
- How does the community communicate with families?
- Who are your points of contact?
- Are there regular family meetings or events?
- How can families participate in their loved ones’ care?
After the Tour
After touring several communities, take time to reflect and compare your observations and the answers you received. Discuss your findings with your loved one and other family members.
Touring an assisted living community is a vital step in finding the right place for your senior loved one. This is one reason why Oasis Senior Advisors will tour alongside families. Having someone by your side who understands your concerns and makes sure you are asking the right questions and getting the information you need to make a choice with confidence is invaluable.